Lifecycle Management
ll products go through a lifecycle from
product design and introduction through to removal from the market at the end
of life. Edwards’ vacuum equipment is no different, so to aid understanding of
your current equipment we have designed an easy to use lifecycle model.
Each of the 4 stages within the lifecycle
model provide a clear definition of what to expect in terms of product support,
technical assistance, service offering scope and complimentary service
solutions.
Premium Status:
Latest technology premium products, best value through continuous improvement
and development. OEM exclusive service offerings to aid planning your future
maintenance requirements.
Mature Status:
Established and reliable technology through on-going product
improvement programs. Fully supported product for applications and service. A
newer product maybe available to further increase operational value.
Obsolete Status:
Product under notice of factory obsolescence or already declared
obsolete. Limited application and product support. Fully supported in service
and spare parts supply. Cost of maintenance is likely to rise during the obsolete
phase. Product Upgrades and optimisation services available to increase your
value
End of Life Status:
Product under notice of service end of life with a typical 2 year
notice period. Support through service division only. Cost of equipment
maintenance likely to significantly increase alongside extended repair lead
time and limited spares availability. Product upgrades strongly recommended.
